Customer Service
π¬ Need Help? We're Here for You!
Our Customer Care team is ready to support you with any questions, concerns, or order issues.
We're available Monday to Friday, 9 AM β 5 PM EST (excluding holidays).
π§ Contact Us
By Email
Reach us anytime at info@theblackpurple.com
We typically respond within 1 business day.
By Phone
Call us toll-free at 1-844-343-2456
(Available during business hours only)
π¦ Shipping Information
Orders are shipped from either the USA or Canada, depending on your delivery address.
All packages are sent via USPS with tracking.
π€ Still Have a Question?
Send us a message using the contact form below, and one of our customer service representatives will get back to you as soon as possible.