Customer Service

πŸ’¬ Need Help? We're Here for You!

Our Customer Care team is ready to support you with any questions, concerns, or order issues.
We're available Monday to Friday, 9 AM – 5 PM EST (excluding holidays).


πŸ“§ Contact Us

By Email
Reach us anytime at info@theblackpurple.com
We typically respond within 1 business day.

By Phone
Call us toll-free at 1-844-343-2456
(Available during business hours only)


πŸ“¦ Shipping Information

Orders are shipped from either the USA or Canada, depending on your delivery address.
All packages are sent via USPS with tracking.


πŸ€” Still Have a Question?

Send us a message using the contact form below, and one of our customer service representatives will get back to you as soon as possible.

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