Frequently Asked Questions about TheBlackPurple shapewear.
How long does it take to get my order?
- Expected delivery is 4-7 business days via USPS.
Please be aware that due to COVID-19, USPS is experiencing slight delays and you may receive your package a few days late. We ship from Canada and the US and we are still operating as usual, shipping and fulfilling as quickly as we can. As this is a situation that is affecting us all at this time, we thank you so much for your patience. Please get in touch at firstname.lastname@example.org if you experience any delays. Please see the official USPS website for more details (CLICK HERE) on how they are handling shipments and interactions during deliveries.
How much is shipping?
- Shipping is always FREE for all orders in the United States! We ship via USPS across the USA.
Where are you located?
- We operate in Texas, USA and Toronto, Canada. We ship nationwide to all US states.
Will I be charged any taxes?
- There are no additional taxes on any of our items!
What size do you go up to? Do you carry Plus sizes?
- Our available size range is from 6-20. We are working with manufacturing to offer more extended sizes soon.
What size should I order if I am between sizes?
- Shape wear fabric has elasticity and is meant to compress slightly. As such, we suggest selecting size down when you think you are between sizes. Always check the sizing chart for each product.
WEAR & CARE
Are there special washing instructions? Can you wash them in cold water?
- They are machine washable and dryer safe.
Can I sleep in the shapewear and get the same results as wearing during the day?
- Yes you can sleep in them and still see results.
Should these be worn with underwear?
- The effectiveness is 100% the same with or without underwear. It’s up to you and your personal preference.